> For the complete documentation index, see [llms.txt](https://atender-labs.gitbook.io/atender-labs-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://atender-labs.gitbook.io/atender-labs-docs/readme.md).

# Welcome

Welcome to the Atender documentation portal.

## Analytics & Reporting

Connect your BI tools to Atender's analytics data warehouse for custom reports and insights.

| Platform            | Technology      | Status                                                   |
| ------------------- | --------------- | -------------------------------------------------------- |
| **New platform**    | Google BigQuery | Active — self-service setup in Settings → Data Warehouse |
| **Legacy platform** | Azure Synapse   | Maintained — will be deprecated after migration          |

Both platforms expose the same set of views with identical column names, so your existing reports will work with either connection.

* [Getting Started](/atender-labs-docs/analytics/getting-started.md) - Connection setup for BigQuery and Synapse
* [Available Views](/atender-labs-docs/analytics/views.md) - Data views reference
* [Voice Call Analytics](/atender-labs-docs/analytics/views/voice-calls.md) - Voice metrics and reporting
* [Tips & Troubleshooting](/atender-labs-docs/analytics/tips.md) - Best practices and common issues

## Support

Need help? Contact your Atender administrator or reach out to support.